FAQ
Frequently Asked Questions (FAQ)
1. What is the range of the electric scooters?
Our electric scooters typically have a range of 25-40 kilometers, depending on riding conditions and usage. Please consider your travel needs when making a selection.
2. What is the maximum speed of the electric bicycles?
The electric bicycles we offer can reach a maximum speed of 25-30 km/h. This allows for convenient urban commuting while maintaining safety.
3. How long does it take to charge the electric motorcycles?
Charging an electric motorcycle usually takes between 4-8 hours, depending on the battery capacity and charger type. We recommend charging overnight for daytime use.
4. What is the warranty policy for these products?
We provide a one-year warranty covering key components such as the battery and motor. If any quality issues arise during the warranty period, we will offer free repairs or replacements.
5. How do I maintain my electric scooter, bicycle, or motorcycle?
Regularly check the battery level, tire pressure, and brake system. We recommend a comprehensive check every three months to keep your product in optimal condition.
6. What legal regulations should I be aware of when using electric scooters, bicycles, and motorcycles in Dubai?
In Dubai, riding electric scooters, bicycles, or motorcycles requires adherence to traffic regulations, including wearing a safety helmet and following designated riding paths. We recommend checking the Dubai Roads and Transport Authority website for the latest information.
7. Can I test ride the products in-store?
Absolutely! We encourage you to visit our store to experience our products firsthand, helping you find the model that best suits your needs.
8. Where can I use electric scooters and bicycles?
Electric scooters and bicycles can be used on designated cycling paths and roads within the city, but should be avoided on sidewalks. Please follow local traffic rules to ensure safety.
9. How do I choose the right model for me?
Choosing the right model depends on your usage needs, such as travel distance, speed requirements, and budget. Our sales consultants are happy to recommend suitable products based on your preferences.
10. What are the licensing requirements for electric motorcycles?
In Dubai, riding an electric motorcycle requires a valid motorcycle license. Please ensure you understand the relevant regulations before purchasing to ensure you have the legal qualifications to ride.
If you have any further questions, feel free to contact us or consult our staff at the market. We are more than happy to assist you!